Accessibility
VIADUCT HARBOUR IS COMMITTED TO CREATING ACCESSIBLE AND INCLUSIVE EXPERIENCES FOR EVERYONE TO ENJOY. While we acknowledge there is a lot of work that still needs to be done in this space, we are always making small yet sustainable steps to make sure that people with disabilities and accessibility needs can safely come to and enjoy a positive experience at Viaduct Harbour.
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Visiting Viaduct Harbour
This accessibility information is available to give you all the information you need to navigate the precinct, and access the facilities and services you need once you arrive. If you would like to provide any feedback, or if this information can be improved on in any way, we would love to hear from you.
Lifts
The lift to access Dr Rudi’s and Saint Alice is located to the right of the escalators next to Holey Moley. Make your way down the corridor and turn right.
There is a small lift to take you to Parasol and Swing. This is located at the back of Dr Rudi’s, near the toilets. Ask one of the staff to help you, or call Parasol and Swing beforehand so that they can make sure someone is available to assist.
Accessible toilets
All restaurants and bars have accessible toilets on site.
Parking
Accessible car parking can be found in the following places:
- Viaduct Carpark Building (not suitable for high roof vans)
- Downtown Carpark (not suitable for high roof vans)
- Maritime Carpark (not suitable for high roof vans)
- Street parking on Customs Street West outside Tepid Baths
Drop off
Drop off points are located in the following places:
- In between the marina and New Zealand Maritime Museum
- Loading zones of Customs Street West, behind Bivacco and across the road from Sierra Cafe
- Downtown carpark, across the airbridge is the most accessible way of getting to Dr Rudi’s and Saint Alice
Latifa’s Picks
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Latifa’s Picks
Latifa Daud - accessibility consultant
Latifa Daud has been Viaduct Harbour’s Accessibility Consultant since May 2021 and has a background in communications. As a wheelchair user, she brings the lens of lived experience to work alongside the Viaduct Harbour team to make sure that the precinct is a safe and welcoming space for everyone.
Latifa’s Picks give a snapshot of the accessibility of each restaurant and eatery, so that people with disabilities can plan their journeys knowing that the accessibility of the space has been tried and tested.
Getting in
Covers the experience of getting to the space, the presense of stairs or threshold steps, doorway width, and entrance into the dining space itself.
Getting around
Describes how spacious the venue is, and the experience of manouvering the space.
Bathrooms
Explains where the accessible bathrooms are, how to get to them, and any obstacles that may be in your way.
Menu legibility
Explains font sizes and colour contrasts, and how easy is it to access and read the menu.
Seating
A rough breakdown of how many high tables, low tables, and couches there are in the venue.
Low Sensory Areas
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Low Sensory Areas
If you need a quiet space, away from the hustle and bustle of the waterfront promenade, or just need a spot to relax during your lunch break, there are some low sensory spots surrounding the precinct where you can go to unwind.
- Take the ramp next to Bivacco down to the waterfront and relax on a park bench or walk along the marina
- Sit on the grass on the lawn outside Esther Restaurant
- Sit on the grass and admire the Jeppe Hein sculpture in Waitematā Plaza
- Take a stroll along Te Mata Topaki and lookout over the water
Video Tours
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Name of video
Name of video
Website Accessibility
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
Screen reader settings
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.